Practice Nurses - Treatment Room

Our practice nurses undertake a variety of nursing duties, they offer travel vaccinations and run diabetic, cervical smear, flu and other specialist clinics.

Our Nurses no longer undertake Ear Irrigation procedures, along with many other GP practices in the UK, as ear irrigation can cause complications such as ear infections, perforation of the ear drum & tinnitus (persistent noise), please download our  Microsuction Leaflet for further information.

District Nurses & Health Visitors

The district nurse and health visitor teams work in co-operation with the surgery to provide community care to patients. 

The district nurses provide home nursing services mainly for the elderly, the housebound and chronically sick. The

Health visitors usually work with families and young children.

Child Development Clinics

Dr Indrakumar is the surgery's nominated lead for Child Protection. Dr Aung and Dr Natarajan carry out 8 week baby checks. Attendance is by prior appointment.

Minor Surgery

We undertake certain minor surgery procedures, including, joint injections, excision of lumps and toe nail removal, please contact the surgery for more details.

Family planning

A full range of family planning services are provided. Dr Hildebrand and Dr Rahman fit IUCDs and Implanon. This is by appointment only. 

Travel Vaccinations

Our Travel Service has changed, please download our Advice for Travellers leaflet, before contacting the surgery.

Google - NHS Choices Travel Vaccinations

There is further information about countries and vaccinations required on the links below: 

Europe & Russia	North America
Central America	South America
Caribbean	Africa
Middle East	Central Asia
East Asia	Australasia and Pacific

Travelling in Europe

If you are travelling to Europe the EU has published useful information for travellers on the European website.

Non-NHS Services

Some of our services may be restricted at the present time due to the Coronavirus.

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

• Medicals for pre-employment, sports and driving requirements (Black Cab, HGV, PSV etc.)
• Insurance claim forms
• Prescriptions for taking medication abroad
• Private sick notes
• Vaccination certificates
• Seat belt exemptions
• Private Medical insurance forms
• Holiday Cancellation certificates
• Fitness to Travel certificates

The Patient Guide to Non-NHS Fees are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.

Once you have requested a letter or form you must make payment in advance, payment by credit or debit card or cash can be taken at Reception. Once payment has been made the Doctor will undertake the work requested.

For all medicals which require a face to face consultation with the Doctor, the fee must be paid at least 24 hours prior to the scheduled consultation, failure to do so will result in the appointment being cancelled.
 

Test Results (Blood, X-ray etc.)

It is your responsibility to contact the surgery to find out the results of tests.

Please telephone 01277 227711 and choose option 3 between 8.00am– 2pm Monday - Friday.

Please allow two weeks between your test and calling for the result as it can take up to 2 weeks for some results to come through.

On contacting the surgery you will be advised whether your test is normal or abnormal and whether it is necessary for you to see or speak to your doctor.

X-ray results are currently taking up to 6 weeks to be sent to the surgery.

Text Messages

On reviewing your test results, if you have consented to SMS messages, your GP will send you a text message informing you of the result and any action you need to take. 

Please note each test will have its own message and it is quite common for patients to have several different tests all from the same blood sample, which may be reviewed at different times as and when the results are received by the surgery.

If you require a repeat test or some other non urgent contact your text message will say that we will contact you presently, this could be within the following 2 weeks and will not necessarily be the same day.

Urgent appointments

For results requiring an urgent appointment, patients will be contacted and the appointment booked according to the doctor's instructions.

Online Access

If you are registered for on-line services and you have access to view your medical record you can see and print out your test results, it will inform you if you need to speak or see your doctor.

The Tile House Surgery is an accredited research active practice.

Below are details of current research studies which may be of interest to you. All studies have strict inclusion/exclusion criteria so please read the details carefully to ensure you are able to take part. 

If you have any questions regarding the study or your suitability to take part please contact the study team direct. 

Research Active Information

Join the HPOS/HIPPOCRATES Study

HPOS is an online study of patients with psoriasis. The study team are aiming to identify patients at risk of developing psoriatic arthritis and to prevent its development in the long term.

For more information to see if you are eligible to take part click here.

Join the IBPI Study

Lancaster University are studying how online parenting support specifically for parents diagnosed with bipolar disorder can improve both parents' and children's wellbeing.

For more information and to see if you are eligible to take part click here.  

Join the HIS-UK Study

Southampton University researchers are trying to reduce STIs among young men. 

Are you male, aged 16-25 and don’t always use condoms with new or casual partners. If you are and would be interested in earning up to £50 and contributing to public health research, click here for further details: www.his-uk.net

Join the LISTEN Study

The LISTEN trial is a randomised trial that aims to compare the LISTEN intervention, a personalised self-management support approach for people with long COVID to the usual long COVID care available in the NHS. We are particularly interest in the impact on the way people cope with their daily lives. For further details click here. 

Join the PROFILE Study

Researchers at The Institute of Cancer Research, London are seeking men aged 40 to 69 of either African or Caribbean descent to take part in a study investigating the role genetic testing has in the development of screening programmes for prostate cancer detection. For further details click here.

And

Researchers at The Institute of Cancer Research, London are seeking men aged 40 to 69 years of age with a family history of prostate cancer to take part in a study to investigate the role genetic testing has in the development of screening programmes for prostate cancer detection. For further details click here.

Join the PANORAMIC Study

www.panoramictrial.org

PANORAMIC is about finding new effective antiviral treatments for COVID-19.

They are aiming to find antiviral treatments to improve symptoms early and reduce hospital admissions for people with COVID-19.

Join Dementia Research

www.joindementiaresearch.nihr.ac.uk

Join Dementia Research is designed to match people to appropriate research studies using their personal information. Current research ranges from clinical studies of new treatments to surveys aiming to improve quality of life for people with dementia and their carers.

Social Prescribing

They focus on non-medical and non-urgent support for those that require emotional and social help, such as:

• Housing Support

• Benefits Entitlements (Filling forms such as PIP)

• Bereavement Support

• Counselling

• Befriending Service

• Finding Suitable Social Groups

• Referral to Social Services (E.g. Care Assessment)

• Supporting Family Carers

• Dementia Support

• Home Adaptations for those in need

• Alcohol / Drug related support

• Weight Management

To arrange a phone appointment with our in house social prescriber please speak with the reception team.

For more information view their poster here.

Youthful Wellbeing

Are you 18 to 25 years and struggling with your mental health?

The Youthful Wellbeing service could help you. Click here to see their poster and get more details about the service they can offer. 

Primary Care Network.

The Tile House surgery is a member of the Brentwood Primary Care Network along with the following surgeries:-

Mount Avenue Surgery - Shenfield

New Surgery - Brentwood

Beechwood Surgery - Brentwood

Deal Tree Health Centre - Doddinghurst

Rockleigh Court Surgery - Shenfield

New Folly Surgery - Ingatestone

Highwood Surgery - Brentwood

We are an authorised eC-Card venue. This service provides free condoms and lube for young people aged 16-24. 

For more details, and information on how to download the app please click here.

For information on local sexual health services and how to access them please visit www.essexsexualhealthservice.org.uk