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SMS Messages - We have today (15/07/21) sent out SMS messages to all unvaccinated adults to book their 1st Covid vaccination by ringing 119 or by going to the National Booking Website at www.nhs.uk/covid-vaccination

Operational update as at 12th July 2021 - see below

Update - All GP consultations are conducted  initially via telephone, if you need to come to the surgery the GP will book you a face to face appointment, we are finding that a lot of problems do not need a face to face appointment and you can discuss this with your GP.

 

If you have symptoms associated with coronavirus, including a new continuous cough or a high temperature.and your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

 

Only call NHS 111 direct if you cannot go online, or are advised to do so by the online service.

 

For the latest Covid-19 advice please visit www.nhs.uk/coronavirus.

 If you have not nominated a pharmacy for your prescriptions contact the surgery to arrange.

Thank you for your cooperation. Tile House Surgery.

 

End of FAX machine use in General practice - The Tile House Surgery will cease to use a fax machine with effect from 31/03/2020. This is to enhance data security and also to support the NHS Paper Switch-Off programme (PSO). Any queries regarding this statement are to be directed to the Practice Manager.

Electronic Prescriptions - Read about the changes from 20th January 2020 on the Prescriptions tab.

 Car Park Barrier - The barrier will be open during normal Surgery hours; 8am to 6.30pm Monday to Friday and 9am to 11.30am on Saturdays. If your car is in the car park outside of these times you will be able to exit the car park but not enter, however, it is your responsibility to ensure that your car is not left in the car park outside of our normal opening hours as we do not accept any liability if your car is in the car park and we have a barrier electrical failure outside of our normal opening hours.

Privacy Notice - Please click to read our Patient Privacy Notice we also have a Privacy notice for anyone between the ages of 13 and 16 years Under 16 Privacy Notice

Our GP Extended Access HUB is now operational. Please click on the Opening Times tab for more information.

Please read - 10 insider tips- I bet you didn't know about your GP?

Travelling Abroad? - our service has changed, please download our Advice for Travellers leaflet.

Gluten Free Food Prescriptions

Opening Times

The surgery is open at the following times:

Monday to Friday 08:00 to 18:30

Extended hours - Saturday 09.00 to 11.30

Phone Lines

Our phone lines are open from 8am to 6.30pm Monday to Friday.

Callers in the morning will be booked into the next routine phone appointment which may be later that same week or the following week.

If the problem is urgent patients will be booked in for a phone consultation with the GP that day or if none are available patients will be asked to complete an e-consult which will then be triaged by a GP and the most appropriate consultation date will be booked, as per the reviewing GPs instructions.

Once our morning appointments have all gone patients may be asked to ring in at 1.30pm as we do reserve a few appointments for urgent problems in the afternoon this is on a first come first served basis.

Patients are able to complete an e-consultation, see our home page for details, and these are reviewed by a GP and the most appropriate appointment as deemed by the GP will be booked for the patient and the patient will be contacted to advise them of what this is within 48 hours.

 

Closed Afternoons (from 1pm to 6.30pm)

We are closed on the following afternoons for GP and staff training, if you require medical attention during this time you should call 111, or in an emergency 999.

Tuesday 6th July 2021

Tuesday 7th September 2021

Tuesday 5th October 2021

Tuesday 2nd November 2021

Tuesday 7th December 2021

Tuesday 1st February 2022

Tuesday 1st March 2022

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website