We currently have vacancies for a full-time Practice Nurse, a full time clinical Pharmacist, a full time Administration Lead and a full-time medical receptionist. Please click here for more information.


Please be aware of a recent report from an Essex Surgery where one of their patients has been contacted by someone claiming to be from the GMC wanting to update their records and asking about Covid vaccine and side effects.

 The GMC would never call patients to update their medical record or ask patients about their Covid vaccination. Please do not pick up calls or share personal details from this number +44 7897 074386 – it is a scam

We are an accredited Armed Forces Veteran Friendly Practice. For more information click here.

E -Consultations - PATCHS


My Planned Care - gives waiting times at hospitals for individual specialities, click this link Waiting times

National Data opt-out form

Privacy Notice - Please click to read our Patient Privacy Notice we also have a Privacy notice for anyone between the ages of 13 and 16 years Under 16 Privacy Notice

Our GP Extended Access HUB is now operational. Please click on the Opening Times tab for more information.

Please read - 10 insider tips- I bet you didn't know about your GP?

Travelling Abroad? - our service has changed, please download our Advice for Travellers leaflet.

Gluten Free Food Prescriptions

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Welcome to Tile House Surgery


News Update 13th September 2023

Flu Vaccinations

We have now sent letters to all those who are eligible and under the age of 18 and have sent SMS messages to all those who are eligible and over 18years who have a mobile number recorded on their record. If you have not already received a contact from us, please do call the surgery. We will be calling those without a mobile number over the next few weeks. 

We are now booking flu vaccinations for the following cohorts:

* those aged 65 years and over

* those aged 18-64 years in clinical risk groups

* pregnant women

* all children aged 2 or 3 years on 31st August 2023

* those living with immunocompromised individuals

We are currently holding sessions on Saturday 7th October and Saturday 14th October. To book your appointment please call 01277 227711, after 10am, and choose option 1 for reception.


Other clinical staff at the Tile House assisting our Doctors and Nurses

We also have a Physician Associate, a Paramedic, Pharmacists, an Orthopaedic specialist, Mental Health Practitioners and non-clinical Social Prescribers who are all available to speak to patients. Please discuss these options with Reception when booking an appointment. You may be directed to an appointment with one of these clinicians rather than with a GP when appropriate.

For more information please click here.

We are now an authorised eC-Card venue. This service provides free condoms and lube for young people aged 16-24. 

For more details, and information on how to download the app please click here.

click here for Practice Leaflet

If you require our Practice Leaflet in a different format, including large print please contact the surgery.

Fear of Flying Leaflet -

please click here to download new guidance on prescribing Diazepam for fear of flying.

Our doors are open, mask wearing is now optional, however if you are seeing a Clinician and you have a respiratory issue the Clinician may ask you to wear one.

General Information


It is possible to book either a phone call with one of our clinicians or a face to face appointment on the day by calling Reception after 8am. It is also possible to pre-book both telephone appointments and face to face appointments either by calling reception or also on-line. If you do not have on-line access and would like to have it please contact the surgery, ID will be required.

Phone System

We have made some amendments to our phone system following patient feedback and we are hopeful that this will help patients access the correct team more efficiently and reduce the waiting times on the phones, there is now no limit on the number of callers that can remain in the call queue, our receptionists will answer your call as soon as is possible however some callers have complex issues which take a long time to resolve so your patience is appreciated.

We have also increased the time that our teams, other than reception, can take calls directly from patients.

Tests results can now be accessed between 8am – 2pm Monday – Friday by choosing option 3.

The prescriptions team can now deal with your queries between 10am -4pm Monday – Friday by choosing option 2.

Our Medical secretary team will be available to deal with ongoing referral queries between 8am – 6pm Monday to Friday by choosing option 4.


We hope that this will reduce the calls going to the reception team and therefore ease some of the pressure on the lines, meaning the wait should be less for patients.

Please bear in mind that urgent same day appointments are released at 8am Monday – Friday so our phonelines are at their busiest around these times. If your call is relating to a more routine matter it may be easier to call back between 10am  – 6.30pm.


E-Consults - PATCHS - On-Line Consultations

This functionality is currently not available however we will be reinstating it in the near future.


COVID vaccinations -

Your Covid Status is available on the NHS APP

Patients in England who have had a full course of the COVID-19 vaccine,  will be able to demonstrate their COVID-19 vaccination status for international travel using the NHS App.

Anyone without a smartphone who needs to prove their Covid-19 status, can request a letter through the NHS website or ring 119 you should not contact your GP surgery as we are unable to provide these.

The latest information on the COVID-19 vaccination programme is online at
and we advise checking there first if you have questions about the safety or effectiveness of COVID vaccines, or your priority to receive vaccination. 

Practice Manager


About the Tile House surgery

The Tile House Surgery is situated close to the centre of Brentwood, in an attractive house, which was taken over by the partnership in 1963.  The original house, which was a Grade II listed building with a Georgian façade, was initially enlarged at the turn of the last century and was developed further in 1993. The practice dates back to 1865 when it was started by a Doctor Wallis.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.


The practice benefits from a car park, although wherever possible we do ask patients to park in the town centre and walk to the surgery, this then leaves the available car parking spaces for those who are less able bodied.


The Tile House is a non-smoking area and we strongly advise patients not to smoke. For more specific advice about measures to maintain your health please speak to your doctor or nurse.

Car Park

Anyone using the car park does so at their own risk. The Car Park is private and only for use by Patients who are attending an appointment at the Surgery - it is not to be used to park your car whilst attending any of the other medical/dental/ophthalmological establishments in the area or for dropping off children or picking them up from school.

(Site updated 13/09/2023)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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