Noticeboard

** Tuesday 28th July - Car Park Closed **

The car park will be closed for maintenance work on Tuesday 28th July. During this time there will only be pedestrian access including wheelchair and buggy access to the surgery. Thank you.

 

Update - Due to the current Coronavirus outbreak we have had to make changes to the way we operate: Please see below .

 

Our doors are now closed, you should only come to the surgery if you have been requested to attend an appointment by a nurse or a doctor.

 

If you have symptoms associated with coronavirus, including a new continuous cough or a high temperature.and your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

 

Only call NHS 111 direct if you cannot go online, or are advised to do so by the online service.

 

For the latest Covid-19 advice please visit www.nhs.uk/coronavirus.

 If you have not nominated a pharmacy for your prescriptions contact the surgery to arrange.

Thank you for your cooperation. Tile House Surgery.

 

End of FAX machine use in General practice - The Tile House Surgery will cease to use a fax machine with effect from 31/03/2020. This is to enhance data security and also to support the NHS Paper Switch-Off programme (PSO). Any queries regarding this statement are to be directed to the Practice Manager.

Electronic Prescriptions - Read about the changes from 20th January 2020 on the Prescriptions tab.

Dr Indrakumar will be on maternity leave from the 23rd December 2019 until late 2020, Dr Haq will be looking after her patients in her absence.

 Car Park Barrier - The barrier will be open during normal Surgery hours; 8am to 6.30pm Monday to Friday and 9am to 11.30am on Saturdays. If your car is in the car park outside of these times you will be able to exit the car park but not enter, however, it is your responsibility to ensure that your car is not left in the car park outside of our normal opening hours as we do not accept any liability if your car is in the car park and we have a barrier electrical failure outside of our normal opening hours.

Privacy Notice - Please click to read our Patient Privacy Notice we also have a Privacy notice for anyone between the ages of 13 and 16 years Under 16 Privacy Notice

**NEW** Our new GP Extended Access HUB is now operational. Please click on the Opening Times tab for more information.

Please read - 10 insider tips- I bet you didn't know about your GP?

Travelling Abroad? - our service has changed, please download our Advice for Travellers leaflet.

Gluten Free Food Prescriptions

Latest News

COVID-19 (Coronavirus)

Particular steps taken by the Tile House Surgery

In order to limit the number of patients attending the surgery  -

If you have any form, letter or blood test form etc to collect please contact the surgery and we will post it out to you.

We will be asking all patients to nominate a pharmacy for collection of prescriptions both acute and repeat.

If you are deaf or hard of hearing you can contact the surgery by email on tilehouse.reception@nhs.net

Online Access for Patients age 16yrs +

Due to the current situation we are now able to set up online access for you over the phone. We will ask you to confirm a number of details to ensure data security measures are still met. We can then send you the login details via SMS or post.

On advice from NHS England on-line bookings have been suspended.

For Death registration please download Death Registration by Telephone

Blood tests - if you already have a blood test form please read the patient information leaflet which details who to contact to book your blood test -  If you have recently spoken to a GP and he/she has requested you to have an blood test you will not have a form to take with you but you should still book your blood test following the instructions on the patient information leaflet

NHS and Public Health Guidance

 

The NHS in Basildon and Brentwood and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

 

The latest information on symptoms of coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on https://www.nhs.uk/conditions/coronavirus-covid-19/.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus
  • in the last 14 days you've been to a country or area with a high risk of coronavirus
  • you've been in close contact with someone with coronavirus
  • Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.
  • Everyone is being reminded to follow the public health advice on the NHS website to avoid catching or spreading coronavirus.
  • Please bookmark the dedicated NHS England and NHS Improvement COVID-19 web page https://www.england.nhs.uk/coronavirus/primary-care/ that includes important updates for the NHS including primary care providers (including general practice, community pharmacy, dental and optical providers).
  • If you need any COVID-19 specific public health advice which is not already covered in published guidance, please contact your Local Health Protection Unit or your local commissioner.


 

Everyone is being reminded to follow Public Health England advice to:

 

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

 

Read our latest CQC inspection report

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