Electronic Prescribing Service

The Tile House Surgery is registered for the Electronic Prescribing Service - this means that you are able to nominate a pharmacy and your prescription will be sent electronically to that pharmacy. So you will no longer need to come to the surgery to collect it.

To complete a pharmacy nomination form you can either come to the surgery and complete the form at our repeat prescriptions desk or go to your pharmacy and complete the form.

This service is especially useful if you wish to nominate a pharmacy close to where you work you will then be able to pick up your medications from that pharmacy.

From 20th January 2020 all prescriptions will be issued electronically both repeat and acute.

For some time now most prescriptions have been signed, sent and processed electronically to patient’s nominated pharmacy, this is now moving on to include all prescriptions, there are a few minor exceptions but very few.

Patients have 2 choices for how this works.

• You can choose a pharmacy or dispenser to dispense all your prescriptions. When you get a prescription, it will be sent electronically to the dispenser you have chosen. You can collect your medicines or appliances without having to hand in a paper prescription. This is for repeat prescriptions as well as acute ones that your GP may issue during a consultation

• You can decide each time you are issued with a prescription where you would like it to be dispensed. When you are issued a prescription, you will be given a paper copy (token) that you can take to any pharmacy or other dispenser in England. The paper copy will contain a unique barcode that will be scanned to download your prescription from the secure NHS database. The token does not require a signature because the prescription is signed electronically.

  Paper prescriptions will continue to be available in special circumstances, but almost all prescriptions will be processed electronically.

• The main things to remember are:

  No paper prescriptions will be issued.

  Nominate a pharmacy

  Once nominated always collect your prescriptions from that pharmacy – no token needed

  If you do not want to nominate a pharmacy – remember to take your token to any pharmacy in England (not Wales, Scotland or Northern Ireland) they will be able to scan your token via the barcode and then access the spine and dispense your prescription.

Repeat Prescriptions

(Please read in conjunction with the Electronic Prescriptions tab)

The right hand side of your prescription form can be used to order your medication by ticking the items required.  This should then be forwarded to the surgery by post  or by placing it in the box at the repeat prescription counter.

A stamped addressed envelope must be provided for any repeat prescription tokens which are to be returned by post.

You can also make arrangements with your pharmacy to order for you.

Alternatively you may order online via the link at the top of this page. New users are required to complete a simple registration prior to using this service.

When ordering Repeat prescriptions the free text box on the ordering screen is so that you can specify which Chemist you would like your prescription to go to, if you do not want to collect it from the surgery.

Do not add any other messages in this mail box as we are unable to pass these on to the doctors/reception staff

Patients on repeat medications are usually required to attend the surgery for regular check-ups.

Medication Reviews

Repeat prescriptions are available only to patients who are stabilised on medication.  Your condition will need to be reviewed from time to time by your doctor. 

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.00
• 12-month prepayment certificate (PPC): £104.00
• 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

How to register to use our on-line services.

Please come to the surgery with :

• photo ID, either a current passport or photo driving licence
• plus a current, within the last three months, bank statement or utility bill in your name or a council tax bill.

or if you have no photo ID you will need to bring in two of the following -a current, within the last three months, bank statement or utility bill in your name or a council tax bill. 

We will photocopy your ID and activate your account for ordering repeat prescriptions and making and cancelling appointments which you will be able to use immediately, you will also be asked to complete a System on-line access registration form, if within this you request to see your medical records, your GP will need to confirm this access prior to this being activated.

System on-line registration form 16 years and over

System on-line registration form 0-11 years of age

System on-line registration form 12 -15 years of age