COVID Vaccinations - update as at 7th January 2021

Please do not contact the surgery with regards to booking your COVID vaccine, as and when we receive information that vaccine is available we will be contacting patients direct.

FLU information sheet to be read prior to attending appointment

Update - Due to the current Coronavirus outbreak we have had to make changes to the way we operate: Please see below .


Our doors are now closed, you should only come to the surgery if you have been requested to attend an appointment by a nurse or a doctor.


If you have symptoms associated with coronavirus, including a new continuous cough or a high temperature.and your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.


Only call NHS 111 direct if you cannot go online, or are advised to do so by the online service.


For the latest Covid-19 advice please visit

 If you have not nominated a pharmacy for your prescriptions contact the surgery to arrange.

Thank you for your cooperation. Tile House Surgery.


End of FAX machine use in General practice - The Tile House Surgery will cease to use a fax machine with effect from 31/03/2020. This is to enhance data security and also to support the NHS Paper Switch-Off programme (PSO). Any queries regarding this statement are to be directed to the Practice Manager.

Electronic Prescriptions - Read about the changes from 20th January 2020 on the Prescriptions tab.

Dr Indrakumar will be on maternity leave from the 23rd December 2019 until late 2020, Dr Haq will be looking after her patients in her absence.

 Car Park Barrier - The barrier will be open during normal Surgery hours; 8am to 6.30pm Monday to Friday and 9am to 11.30am on Saturdays. If your car is in the car park outside of these times you will be able to exit the car park but not enter, however, it is your responsibility to ensure that your car is not left in the car park outside of our normal opening hours as we do not accept any liability if your car is in the car park and we have a barrier electrical failure outside of our normal opening hours.

Privacy Notice - Please click to read our Patient Privacy Notice we also have a Privacy notice for anyone between the ages of 13 and 16 years Under 16 Privacy Notice

**NEW** Our new GP Extended Access HUB is now operational. Please click on the Opening Times tab for more information.

Please read - 10 insider tips- I bet you didn't know about your GP?

Travelling Abroad? - our service has changed, please download our Advice for Travellers leaflet.

Gluten Free Food Prescriptions

Annual Flu vaccination programme 2020

This vaccination programme is in place to help protect patients against influenza.

Download the NHS Leaflet on who needs the vaccination?

NHS Flu Vaccination leaflet - who needs it

 Please read carefully below, because of booking constraints only the over 65s can book on-line the 18-64 year olds should ring the surgery to book their appointment.

 Attendance at any Clinic is by prior appointment only.

 Clinics are running on Saturdays from 3rd October 2020


 Privacy – Please be aware that vaccinations will be administered in the waiting room at 5 separate stations, you should wear suitable clothing so that the top of your arm can be accessed by a clinician easily, either wear short sleeves or no sleeves or have long sleeves which are loose and can be rolled up high.

 Before you arrive:

Do not attend if you feel unwell, have a temperature, cough or cold – you will not be vaccinated.

To maintain social distancing do not arrive early for your appointment as you will not be seen before your appointment time.

The car park will be closed to vehicle access.

Do not bring additional bags or shopping into the surgery.

Do ensure that you are dressed appropriately for the weather as you will need to wait outside.

Only the person being vaccinated will be allowed entry to the surgery unless the patient needs to be accompanied by their carer.

No toilet facilities will be available on site.

 On Arrival:

You should queue to the right of the main surgery door, there will be strict control of the number of patients entering the building at any one time.

There will be staff on site who will direct you, please do as they ask, it is for your safety and theirs.

you must wear a face covering on entering the building.

your temperature will be taken before entering the building, if your temperature is above 37.5 you will not be able to enter the building or be vaccinated,

you will then be asked your name and given a card with your details on, you will need to hand this to the clinician administering your vaccination

you will be advised where to stand in reception

you should remove your coat and have your upper arm ready for vaccinating

you will be directed to a vaccination station in the waiting room, when one is free

the clinician will take your card, ask you relevant health questions and then vaccinate you if they feel it is appropriate.

you will then exit the building as directed through the treatment room and out of the Old front door.


Appropriate PPE will be worn by our clinicians & non-clinical staff in accordance with the latest Public Health England guidance, gloves will not be worn however between each patient clinical staff will be using hand sanitising gel and after every 5th patient they will wash their hands with soap and water, ( this is best practice as advised by Public Health England)

Click HERE to book your appointmentShould you have any questions regarding this vaccination then you are welcome to discuss this matter with a member of our nursing staff. 


If you are an adult 65 years and over

You are able to book your Flu vaccinations as follows:

Our preferred option is for you to book on-line -  

          Book appointment

 or via the NHSApp,

or via SystmOnline App

or via myGP App

or contact the surgery on 01277 227711 choosing option 1 after 10am.

If you are in an at risk group aged 18-64 years

 You are able to book your Flu vaccinations as follows:

 You can only book into certain clinics and you should ring the surgery on 01277 227711 choosing option 1 after 10am to book your appointment, unfortunately you are not able to book on-line.

 HOUSEBOUND PATIENTS: If you are a known housebound patient, we will contact you to arrange for the District Nurses to come to your home to administer your vaccination.

 However, if you are housebound and have not received a call from us please contact the surgery.

 The District Nurses will only attend if you are unable to leave the house, if there is evidence that in the recent past you have attended the surgery for your appointments, the District Nurses will be unable to administer your vaccination. If you are out when they call they will not be able to call back. The District Nurses are unable to give exact time/date when they will visit.

 You must advise us before Monday 19th October if you require the District Nurse to administer your FLU vaccination..

 DECLINE FLU VACS: If you do not wish to have the vaccination this year, please Email your name and DOB to and put the word DECLINE in the subject heading.


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